Willow Creek Coffee Company FAQ

Help & Answers

Questions About Willow Creek Coffee Company

Have questions about our coffees, teas, sample packs, freshness, or where to start? This FAQ is here to help you learn more about Willow Creek Coffee Company and find the right cup for your taste.

We offer freshly roasted specialty coffees, approachable brewing education, artisan teas, and flavor-forward favorites in one curated online coffee and tea experience.

About Us

What is Willow Creek Coffee Company known for?

Willow Creek Coffee Company is known for freshly roasted specialty coffees, artisan teas, approachable brewing education, and a curated collection designed for more than one kind of coffee drinker. Our selection includes single-origin coffees, everyday blends, flavored coffees, sample packs, capsules and pods, matcha, hojicha, and loose-leaf teas.

Is Willow Creek Coffee Company coffee roasted fresh?

Yes. Our coffees are roasted in small batches through trusted roasting partners and prepared with freshness in mind. This helps each order arrive with better aroma, flavor, and character than coffee that has been sitting on a shelf for weeks.

Does Willow Creek Coffee Company roast its own coffee?

Willow Creek Coffee Company partners with trusted roasters who roast our coffees in small batches. This allows us to offer a wide variety of single origins, blends, flavored coffees, and sample packs while keeping freshness and quality at the center of the experience.

What kind of coffee does Willow Creek Coffee Company sell?

We offer single-origin coffees, coffee blends, flavored coffees, cold brew coffee, capsules and pods, sample packs, gift cards, and coffee subscriptions. Our goal is to make it easy to find a coffee that fits your taste, brewing method, and daily routine.

Is Willow Creek Coffee Company good for beginners?

Yes. Willow Creek is built for both curious beginners and experienced coffee drinkers. Our sample packs, brewing guides, flavor explainers, and Brew & Steep Journal help make specialty coffee easier to understand without the snobbery.

Getting Started

Where should I start if I am new to Willow Creek Coffee?

A sample pack is one of the best places to start. Sample packs let you try several coffees side by side before choosing a full-size bag. You can also explore our Find Your Perfect Coffee guide to shop by flavor style, such as bright and fruity, balanced and smooth, or bold and rich.

Does Willow Creek Coffee Company sell flavored coffee?

Yes. We offer flavored coffees for drinkers who enjoy dessert-inspired, cozy, and flavor-forward cups. Our flavored coffee collection includes options like caramel, chocolate hazelnut, French vanilla, pumpkin spice, s’mores, turtle, and other seasonal or specialty flavors.

Does Willow Creek Coffee Company sell single-origin coffee?

Yes. Our single-origin coffees highlight distinct growing regions and flavor profiles from around the world. They are a great choice for coffee drinkers who want to explore natural tasting notes, origin character, and different cup experiences.

Does Willow Creek Coffee Company sell tea?

Yes. Tea is an important part of Willow Creek Coffee Company. Our artisan tea collection includes Japanese matcha, roasted hojicha, black teas, herbal teas, rooibos blends, fruit-forward teas, and classic favorites for both hot and iced drinks.

Our Editorial Brands

What is the Brew & Steep Journal?

The Brew & Steep Journal is our educational blog and guide hub. It includes coffee brewing guides, tea guides, recipes, flavor explainers, single-origin stories, product education, and helpful articles for making better coffee and tea at home.

What is The Coffee Dispatch?

The Coffee Dispatch is Willow Creek Coffee Company’s editorial section focused on coffee news, market trends, consumer behavior, industry analysis, and thoughtful coffee education. It is designed to help readers better understand the coffee world beyond the cup.

Orders & Shipping

Do you offer coffee subscriptions?

Yes. Willow Creek Coffee Company offers coffee subscriptions for customers who want their favorite coffee delivered on a recurring schedule. Subscriptions are a convenient way to keep fresh coffee on hand.

Do you offer free shipping?

Willow Creek Coffee Company currently offers free U.S. shipping on all orders. Shipping details, delivery times, and any current promotions can be found on the website at checkout or in the announcement bar.

Brewing & Storage

How do I choose the right coffee?

Start with the flavors you already enjoy. If you like smooth and familiar coffees, try balanced blends or Brazil-style coffees. If you like bold flavor, explore darker roasts or full-bodied blends. If you enjoy sweet or cozy flavors, flavored coffees may be a great fit. If you are unsure, sample packs are a simple way to discover what you like. You can also use our Find Your Perfect Coffee guide.

What grind should I choose?

Choose whole bean if you grind coffee at home. Choose standard grind for most drip coffee makers. If you use another brewing method, such as French press, pour over, espresso, or cold brew, check the product options and our brewing guides for the best fit.

How should I store my coffee?

Store coffee in a cool, dry place away from heat, light, moisture, and strong odors. Keep the bag sealed between uses. For best flavor, avoid storing coffee in the refrigerator because moisture and odors can affect the beans.

Still Have Questions?

Explore our guides, browse the collection, or learn more about what makes Willow Creek different.

Why Willow Creek
Read Our Story

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— Elizabeth, Founder & Chief Taster | Rich, Chocolatey, and Absolutely Café-Worthy at Home.

The Mocha is the one for anyone who believes coffee and chocolate were simply meant to be together. And honestly? They were.

Rich chocolate and smooth cocoa flow through every sip with a natural sweetness that feels indulgent without being overwhelming. Made with natural flavors only — no artificial ingredients — and you can absolutely taste the difference.

But here's where it gets really special: I made our White Chocolate Mocha recipe with this as the base and it is absolutely stunning. The mocha coffee paired with white chocolate creates this incredibly smooth, creamy, café-worthy drink that you will not believe you made at home.

This is the one for chocolate lovers, dessert coffee fans, and anyone who wants to feel like a barista in their own kitchen. It delivers every single time.

— Elizabeth, Founder & Chief Taster | Warm Spice, Toasted Hazelnut, and Naturally Delicious.

Cinnamon and hazelnut together in one cup — it sounds simple and it is, in the best possible way.

What sets this one apart is that it's made with natural flavors only. No artificial anything. You can taste the difference immediately — the cinnamon warmth and toasted hazelnut richness are genuine and aromatic in a way that artificial flavoring just can't replicate.

Hot it's like a cozy bakery in a cup. But my favorite way to enjoy it? The Iced Hazelnut Cinnamon Coffee recipe from our Brew & Steep Journal. Smooth, refreshing, naturally sweet over ice — it's become a regular in my afternoon rotation and I don't see that changing anytime soon.

If you love warm spice and nutty sweetness, this one was made for you.

— Elizabeth, Founder & Chief Taster | This Coffee Smells Like a Bakery and I Am Not Complaining.

The moment you open the bag of Cinnabun you know you're in for something special. Warm cinnamon sugar and sweet pastry fill the air and honestly it's one of the best coffee aromas I've ever experienced.

Made with natural flavors, this smooth medium roast tastes exactly like a fresh-baked cinnamon roll in the most magical way possible. Cozy, warm, sweet — and not a single artificial note in sight.

But here's where it gets really fun — I made our Cinnabun Cappuccino with Cinnamon Roll Crumbles recipe with this as the base and it is an absolute showstopper. The crumbles on top take it completely over the top. It looks stunning, it tastes even better, and it will absolutely impress anyone you make it for.

This one is pure joy in a cup. Full stop.

— Elizabeth, Founder & Chief Taster | Buttery, Sweet, and Absolutely Dangerous Over Ice.

If you've ever ordered an iced caramel latte from a coffee shop and thought 'I wish this tasted more like real caramel' — this is your answer.

Buttery caramel sweetness melted into a smooth medium roast, made with natural flavors that actually taste like the real thing. Warm, rich, and comforting in a way that artificial caramel flavoring just can't touch.

I made our Iced Caramel Latte recipe with this as the base and honestly — it's better than anything I've ordered out. The caramel notes come through beautifully over ice and the whole drink just comes together perfectly.

Dessert in a cup. Anytime of day. Zero guilt about making a second one.

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